About Priority Explorer & Visa

more info
Priority Explorer & Visa, along with its team, has been in the travel and visa services business for over two decades. We are industry professionals in worldwide visa services for Malaysians and foreigners. We provide customised holiday tours suitable for family getaways, private group travel, and sports tours (Hiking, Diving, and Golf). We covered not only Asia, but also Europe, Africa, South America, North America, and any places you can think of. Our clients will be treated to picture-perfect holiday tours that are not commercialised and can experience places that are popular with locals of the countries. From sightseeing to local sights and attractions, we are confident that we can help you fulfil your bucket list.
Founder Richmond Ho

Our business is referral based as we believe in quality. Our price quotes will always match your standards, so, let the results do the talking...

Travel Industry Veteran Since 2000 Richmond Ho is a seasoned travel industry expert with over two decades of experience in outbound travel services. Since beginning his career in 2000, he has earned a strong reputation for delivering high-quality, customized travel solutions for both corporate and leisure clients. His close collaborations with airlines, hotels, and global partners enable him to manage seamless travel programs and secure competitive rates across industries. In recent years, Richmond has expanded his focus to visa application and immigration support, establishing it as a core strength. Drawing on his extensive travel expertise, he has created an efficient visa processing system that serves both individuals and corporate clients with a high success rate. His strong ties with embassies and immigration authorities allow him to navigate complex requirements with ease. Richmond's deep industry knowledge, negotiation skills, and dedication to service excellence make him a trusted leader in travel management. His commitment to innovation and building long-term client relationships continues to drive outstanding results and elevate the travel experience.
Co Founder Liew Kah Lok

Traveling is not just a leisure activity but an enriching journey of discovering the world and yourself. It's not about the places you visit but the people you travel with.

Travel Industry Expert Since 1997 Liew Kah Lok is a veteran travel industry professional with over 25 years of proven expertise in both outbound and inbound travel. Beginning his career in 1997, he spent his first decade specializing in outbound leisure, corporate, and group travel—building strong partnerships with airlines, hotels, and international operators to deliver competitive and seamless travel experiences. He later transitioned into inbound tourism, becoming a key figure in managing customized itineraries, corporate events, government delegations, and high-profile tours for international visitors to Malaysia. For the past 16 years, Liew has provided specialized travel and logistical support to U.S. government agencies such as NSDD, DOE, LANL, and PNNL, coordinating high-security travel and ensuring compliance with stringent regulations. Recognized for his leadership and operational insight, Liew has trained and mentored travel teams, negotiated supplier contracts, and streamlined travel processes to improve efficiency and reduce costs. His experience in strategic partnerships, visa handling, and regulatory compliance positions him as a trusted expert in the field, consistently delivering high-quality, customized travel solutions.

   Priority Team Members

Chin Hou Man
Chin Hou Man
Senior Holiday Planner
Experience: Since 2020
Strength: Company Trip, Exotic Destination

I'll make your dream holiday or bucket list destination come true by ensuring your visa process or travel program is smooth based on your requirements, using my experience to handle and prevent unexpected troubles and hassles. I believe a good tour leader plays an important role in ensuring your holiday and travel agenda are well accomplished without hassle and stress.

Stephen Lew
Stephen Lew
Chief Visa Officer
Experience: Since 2024
Strength: Special Attention Visa Process

Since joining the travel industry in 2024, I have expanded my knowledge of visa processing and travel planning. I have successfully processed more visas each month, leveraging the skills and insights gained from our leader. Our Visa sources primarily come from referrals and repeat customers. Let us help you solve your stress and hassle.

Carmen Chan
Carmen Chan
FIT & Corporate Ticketing Officer
Experience: Since 2010

Flight booking is surely headache and stress, let the expert ease your burden. We handle Low Cost Carrier or Full Service Carrier, on domestic or international. Beside thats, we also provide service on filling up digital arrival card for selected destination for you. Is all taken care from top to toe. Proud to serve customer who need our special care and attention.

Lucy Melissa
Lucy Melissa
Visa Assistant & Admin
Experience: Since 2024

Our visa department cannot run smoothly without Lucy. She runs checks, requirement updates, or any changes on a daily basis. Ensuring no time wastage and document shortage.

Jack Sow
Jack Sow
Visa Assistant (Corporate)
Experience: Since 2025

Handling regular clients on visa applications for staff travel, air crew, helper.

Teha
Teha
Visa Assistant (Agency)
Experience: Since 2025

Handling visas from travel agencies and partners.

Sky Wong
Sky Wong
Visa Transit Officer
Experience: Since 2022

Sky handles dispatch & Visa assistant service at embassy. We assure your passport deliver to your hand safe and secured.

Lew Kok Sang
Lew Kok Sang
Visa Assistant & Chauffeur Service
Experience: Since 2023

Lew handles the on-site visa process and visa assistant at the embassy for biometric or interview. We also provide services, sending your helper to the embassy, and returning your helper home. Besides that, Lew is assigned to you for the visa interview process, running through on selected visa requirements that need an interview. He'll guide you through and remind you what to bring for the interview.


   What they say about us

more info
Ee Teng Hor

We had a wonderful time in Tokyo and Mt Fuji. Thank you for the simple and easy ground arrangement. Highly appreciated and recommended!

Manreena Kaur

My US visa process was very smooth and fast got everything done in a month from submitting my papers to receiving my passports. They even pass the passports to your door step. The staff was very friendly and helpful. They got back to my enquiries very fast. I was very happy with their services. Definitely recommend anyone applying for US visa.

Belle Mae

I can't express enough gratitude for the outstanding service we received from Mr. Richmond. He guided us through the entire process with exceptional care, making everything smooth and stress-free. Thanks to his expertise, we received our visa approval within just a few weeks, without any complications. The process was incredibly fast, efficient, and easy. I highly recommend this trustworthy service!

Clara Viviana Lie

used their service for UK Visa application. Service is excellent, very fast response and address all my questions perfectly. managed to get my UK Visa approved, shout out to Hou Man, who helped me through all the processes. will definitely use their service again in the future!

Alan K. Lim

Would like to say A1 service and A++ in terms of speed! I had an urgent request to get my Chinese visa done. Richmond and his team went through arm's length to get it approved an done within 2-day's time. Can't ask for anything else but just to say THANK YOU! My go-to travel agent for all visa-related needs, especially those who really need extra care and speed...

mijun k.p

I would like to Thank Mr. Richmond & his Team for their extreme professional , friendly and responsive in work , I am very happy with his service & can give them a A++ Service .... 'Need extra care and speed can blindly trust him. He pays attention to every details. The process was made very easy and carefree'. I will certainly recommend Richmond to anyone who wish to take any Visa Sevices & flight ticket booking...to make their travel a tension free ...

Colin Wong

Thanks Mr. Richmond assistant, and for being so willing to help, provide guidance to minimise the hiccups and risks during my trip, provide lots of fruitful information and resolved my visa application within a very short period of time. Really highly recommended to engage his service..

Vishantinii Mogana Sundram

The whole trip was very well planned! There were no mishaps and everything went by smoothly throughout the trip. Super satisfied with the services provided! The tour guide did an amazing job as well! Overall, I had so much fun throughout the trip! Kudos to the team!